CUSTOMER SERVICE & MONITORING DONE IN THE USA

Why MedGuard Alert?

The solution of choice for falls and senior well-being.

MedGuard Alert has served the medical alert industry by supporting caregivers and empowering senior independence across the U.S. Our medical alert system solutions provide seniors with safer, healthier and more connected lives, whether home or on the go. 

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By submitting your contact information you agree to our Terms of Use and our Security and Privacy Policy. You also expressly consent to having us, our Family of Companies, contact you about your inquiry by text message or phone (including automatic telephone dialing system or an artificial or prerecorded voice) to the residential or cellular telephone number you have provided, even if that telephone number is on a corporate, state, or national Do Not Call Registry. You do not have to agree to receive such calls or messages as a condition of getting any services from medical alert or its or its affiliates.

Many customers have discovered the peace of mind and personal care of our medical alarm products. We treat each and every customer with dignity and respect.

Personalized care

Our staff is made up of caring, highly trained professionals–all here to assist you, no matter what your needs. We treat you and your loved ones as members of the MedGuard Alert family! 

24 hour medical alert system

Satisfied customers

AS LOW AS $1 A DAY

SIMPLE TO USE

MONITORED IN U.S.A

We only offer products that meet our high standards for quality and safety. From medical alarms to alert pendants, all MedGuard Alert products are designed to keep you safe and provide 24-hour peace of mind.

A familiar voice on the other end

Unlike other medical alert providers, our customer service and emergency response monitoring is all performed in the USA.

STATE-OF-THE-ART

AFFORDABLE

FREE SHIPPING

EQUIPMENT INCLUDED AT NO COST*

NO LONG-TERM AGREEMENT REQUIRED

*Equipment included at no cost with any montly monitoring program.

Press the button. Get help fast.

How it works

Press your MedGuard Alert 

button

Press your Medical Alert button and you'll be connected immediately to one of our operators

Speak with the MedGuard Alert care center

Our dedicated, supportive operator determines the exact help you need

We notify emergency services & family

Our operator will make sure you get the help you need 

at Home

Protection

Medical

Falls

Fire

Burglary

away from Home

Protection

Help anytime, anywhere

Live the way you want

One touch direct connect to 911

In-Home

System

Our most popular medical alert system. Get fast 24/7 emergency push-button help today. Requires a tradtional landline phone jack.

E-responder

Mobile Unit

The E-responder can go anywhere and do anything. A fully-equipped medical alert system on-the-go with direct connect to 911!

SmartGo Personal

Safety & Security

The SmartGo device is compact and packed with features. Made tough to handle anything you throw at it. 

Testimonials What others are saying

Thank you! This has been a fabulous service with great customer service. MedGuard Alert customer service representatives are always looking out for my best interest. It gives us all peace of mind and when alarm used worked like a charm!
– Tina-Ann.

I feel so much better knowing that help is just a press of a button away . . . I always get a prompt, caring response . . . I recommend your service to everyone I know! Thank you.
– Rose R.​

MONITORED

IN THE USA

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WHY CHOOSE US?

  • Operate our own 24 hr. Monitoring Centers

  • Our services are customized to your needs

  • We stay on the line until help arrives

  • Our products save lives

  • Equipment Included at no cost with any monthly monitoring program

  • No long-term agreement requirements

NAVIGATE

CONTACT US

Customer Service 1-800-716-1433

 

1125 Middle St

Middletown, CT 06457

Once monthly service is stopped, customer must return equipment to MedGuard Alert. Actual style/appearance of units may vary or differ from actual pictures on website. Customer safety, peace of mind and satisfaction is our number one priority.

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